edoxOnline 2017 Satisfaction Survey

In 2017, edoxOnline, the most popular and reliable web-based system in the Agribusiness for shipping/commercial documents preparation and management turned 10 years old!!!
…and after so many years of continued growth, we decided to test among our international clients how well the system has been performing during this last period.

We are delighted to share the following results with you:

July, 2020.

  • Speed connection

    77.8 % of respondents qualified the tool as Very Good / Excellent

  • User Friendly

    79.2 % of respondents qualified the tool as Very Good / Excellent

  • Training
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    69.3 % of respondents qualified the tool as Very Good / Excellent

  • Frequency of Bugs Occurrences

    67.9 % of respondents qualified the tool as Very Good / Excellent

  • System Updates Notifications

    67.6 % of respondents qualified the tool as Very Good / Excellent

  • Support Performance
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    86.4 % of respondents qualified the tool as Very Good / Excellent

  • Speeds up Docs Drafting Process

    87.1 % of respondents qualified the tool as Very Good / Excellent

  • Speeds up Docs Checking Process

    82.9 % of respondents qualified the tool as Very Good / Excellent

  • Email reduction

    73.6 % of respondents qualified the tool as Very Good / Excellent

  • Enhances Productivity/Efficiency as an All-in-One Tool for Docs

    77.8 % of respondents qualified the tool as Very Good / Excellent

  • Standardization Tool

    79.3 % of respondents qualified the tool as Very Good / Excellent

  • Working Cooperatively

    79.2 % of respondents qualified the tool as Very Good / Excellent

  • Interaction with other Offices/Colleagues around the World

    73.6 % of respondents qualified the tool as Very Good / Excellent

  • Templates Organization/Standardization

    85.7 % of respondents qualified the tool as Very Good / Excellent

A number of improvements to enhance the tool, as well as suggestions to transitioning to an even better experience, were also received through the survey.

We appreciate and thank all the respondents for taking the time to go through the entire survey.

We also wanted to take this opportunity to wish you a Season’s Greetings!!!

Our online Demo takes 30 minutes and provides an overview of edoxOnline main features, functionality and the benefits of digital collaboration.